Smackdab vs. Keap: Feature Showdown
Are you in search of the right CRM? Below is a comparison of the features of Smackdab vs. Keap to make it easier to determine which one is suitable for your business. Even though Keap has a rather rich toolkit, Smackdab is unbeatable in terms of adaptability and productivity for fast-growing companies. Check out the comparison below.
Features | ||
---|---|---|
Free Trial | Yes | Yes |
Price Range (Per Month) | $24-$96 (Billed Annually) | $159 - $229 (Billed Annually) |
Sales Pipelines | Yes | Yes |
Lead Management | Yes, all plans | Yes, all plans |
Workflow Automation | Yes, all plans | Yes, all plans |
Calendar Sync | Yes, all plans | Pro and Max Plans |
Products | Yes, all plans | Yes, all plans |
Data Storage | Yes, all plans | Yes, all plans |
Integrations | Zoom, Gmail, Google Calendar, Outlook Calendar & Email, Zoom Phone Dialer | 29 Apps |
Implementation | No Fees | One-time fee |
Open API | Yes, all plans | Yes, All Plans |
Email Marketing | Yes | Yes |
Text Marketing | Yes | +$9/month |
Business Phone Line | Yes | Yes |
Quotes | Yes | Yes |
Invoicing & Payments | Yes | Yes |
Phone Support | Yes | Yes |
Chat Support | Yes | Yes |
Custom Fields | Yes | Yes |
Custom Entity | Yes | Yes |
Meeting Summary AI | Yes | No |
Email Inbox | Yes | No |
Entity Timeline | Yes | Yes |
Email Thread Summary AI | Yes | No |
Form Module | Yes | Yes |
User Hierarchy | Yes | No |
Multi Branch Management | Yes | No |
Security Center | Yes with MFA, Audit Log & Session Management | No |
Smackdab Vs. Keap - One-Stop Solution for Your Business
Both platforms have been designed with businesses like yours in mind—businesses that need to simplify their processes, organize their customer data, and finally get ahead. With their track record of helping small and medium-sized businesses, you can trust that either solution could help you regain control. Below are some of the main differences to assist you in making a decision on which CRM is best suited for your business.
Ideal Small Business Tool
Smackdab keenly focuses on understanding the struggles that SMBs face with time and resource constraints. On the other hand, Keap Centers around the frustrations of disorganized data and missed opportunities, assuring customers that Keap understands their pain.
Understanding the issues & opening opportunities makes Keap an Ideal Choice
Ease of Use
Smackdab has a simple and user-friendly design, which helps new users get started with the application right away. Keap also has a more intuitive interface but it may take a bit more time to set up.
Both are perfect for use but depending on the required functionalities, ease of use may vary
Automation
Smackdab has a strong focus on the right kind of flexible automation that can be configured easily without any hiccups. Keap has a good amount of automation but the more complicated workflows may not be as easily set up.
The clear winner for quick and easy automation is Smackdab.
Pricing Flexibility
When it comes to pricing, Both Smackdab & Keap have their own up charges in terms of their additional features or services. But the prices may vary from features to features as well as depending on the actual business requirements.
So, here either of them can be best for rapid growth with the right investments.
Onboarding & Migration
Keap provides migration services and up to 15 hours of assistance while Smackdab has made migration easy with an importing module.
So, Keap is a clear winner here in terms of migration support.
Sales Pipeline
As for the sales pipeline, both Smackdab and Keap are great, however, Smackdab has unlimited pipelines in all its packages. Keap has restricted this feature depending on the available pricing tiers.
Smackdab is the better option when it comes to scaling sales pipelines.
Reporting & Analytics
Keap provides its Pro and Max plans with some powerful reporting features to help companies gain valuable insights. Smackdab’s reporting is also successful, although it is more primitive in comparison.
Keap is the better choice when it comes to advanced reporting.
Customer Support
Support is available round the clock with the provision of 24/7 global support. However, Keap has excellent support, but it is mostly based in the United States, which may be a disadvantage for international teams.
This is where Smackdab has an advantage because of its global support.
Marketing Tools
Keap and Smackdab also have email marketing features that you can use in your marketing campaigns. However, Keap also offers text marketing at an extra cost which makes it suitable for multi-channel marketing strategies.
Keap has more robust marketing automation features.
Integrations
Smackdab supports integration with over 100 apps, which enhances the possibilities with the tools. As for integration, Keap has a decent selection of options but does not support as many apps as Smackdab.
In terms of the range of integration options, Smackdab is the clear winner.
Customization
Smackdab is a more flexible platform for customization where businesses can adjust the CRM to their needs. Keap is also flexible but the extent of flexibility depends on the chosen plan.
In terms of customization, Both offer numerous customization functionalities, so either of them is good to use for your tailored needs.
Transitioning from Keap to Smackdab Without a Hitch
We have ensured that the process of importing your Keap data to Smackdab is as simple as possible and only takes a few steps. No more confusing systems and complicated interfaces – here comes Smackdab’s simple yet efficient CRM solution.
Upload Your Data
Visit the Smackdab ‘Import Data’ page. Click on “Import from another platform” and select Keap from the list. You are only a few clicks away from your new CRM experience!
Provide Your Keap Account Details
Enter the Keap API key and click on the ‘Next’ button, smackdab will verify the API key in the backend side. Once the key is verified then you will be connected to it in no time.
Verify Migration Settings
Check the import settings to get everything right and avoid errors. Smackdab allows you to visually connect your Keap pipelines, your custom fields, and your data in any way you prefer.
Complete the Import
Now click on “Start Import,” and Smackdab will take it from there. All your Keap data will be securely migrated to the new CRM without any data loss or any other issues.
Smackdab vs. Keap: Choosing the Right CRM Solution for Your Business
Selecting the right CRM system for your business is one of the most vital decisions that any growing business can make. Both Smackdab and Keap are great options, but which one is right for you? In this FAQ, we discuss the similarities and differences between the two, to assist you in your decision.
What sets Smackdab apart from Keap?
Smackdab has a more streamlined and user-friendly interface than Keap, so it is easier for small businesses to navigate the software without needing a lot of instructions. While both platforms have good automation, Smackdab has better flexibility and is cheaper.
Is Smackdab cheaper than Keap?
Yes, Smackdab is cheaper than Keap, especially for small businesses. However, Keap’s plans may become expensive with add-ons, whereas Smackdab provides a full-fledged CRM without any additional charges.
What makes a small business choose Smackdab over Keap?
Smackdab is a simple CRM that targets small businesses, and the tool provides all the necessary features with a strong focus on ease of use and the ability to expand functionality. You will not have to struggle with the learning curve or find hidden costs for basic features.
How difficult is it to transition from Keap to Smackdab?
The transition to Smackdab is simple. Just install our easy-to-use data import module and all your Keap data will be moved to us with a single click. We always guarantee a seamless transfer with no interruption at all.
Is support at Smackdab more effective than at Keap?
What makes Smackdab stand out is its round-the-clock support, which guarantees that you will always get the assistance you require. Keap does offer support and it is quite good, although it is mostly US-based, which may not be useful for teams working in other regions.
Is it easy to optimize workflows in Smackdab?
Yes. Like Keap, Smackdab makes it easy to create effective automation within minutes. However, Smackdab has a simpler and more intuitive interface to help you create workflows even if you’re not a technophobe.
Is Smackdab a viable option for businesses looking to expand?
Yes! Smackdab is an excellent Keap alternative for businesses seeking a no-frills, no-upcharge way to scale their operations. It provides all the basic CRM functions while allowing the system to expand as your business expands.
Is Smackdab compatible with other tools like Keap?
Smackdab comes with numerous integrations with other applications and platforms just like Keap. However, Smackdab offers even more integration capabilities that will help you optimize your processes and increase your productivity.